Customer support
Contact details
- EmailLoraSpolar7330@hotmail.com
- Phone+33 7 44 10 51 69
- Address96 Rue Ney, 69006 Lyon, France
- HoursMonday – Friday, 9:00–18:00 (UTC)
Contact
Ask about a guide, order, or PDF delivery.
Include the guide name and the email address used at checkout. Never send a full card number, security code, password, or other payment credentials by email.
Helpful details
What to include
For a content question, name the guide and module. For a delivery issue, include the purchase date and the email used during checkout. For a refund request, explain whether the file was accessed or downloaded and describe the issue.
Support replies are handled during the stated work hours. Email is the clearest channel for order-related requests because it creates a written record.
Email support